Help And Guides
- Setting up an Account
Click on Register Now to open your free account.
- Not receiving email from us
If you have never received emails from us before, have a look in your Junk Email or Spam Email folder.
Please take the following steps to make sure you receive email from ufoshots.com to your inbox:
1. Please send an empty email to: firstname.lastname@example.org as this will make a connection between your email account and ufoshots.com.
2. Please add us to you emails contacts or safe senders list or if you have a company or a person who handles your network, kindly ask them to add email@example.com and www.UFOshots.com to the computer network safe senders and allowed websites lists.
3. All emails will come from firstname.lastname@example.org. Kindly look in your spam, bulk or junk email folders if you are not able to find an email from us in your inbox.
Once the screener is ready to be downloaded or streamed, the sender will be sent an email with the same download and /or streaming links as sent to the client. If in the end the recipient still has not received their screener, we suggest that the sender forward our email to your recipient from the senders email account to ensure the recipient receives their screener.
This page allows you to add titles to your UFOshots. Upload your movie, promo or trailer, poster; Enter cast and crew, unlimited text and even an IMDB link.
- My UFOshots
Here is where you will see your catalog of titles and where you can edit or delete titles as well as send watermarked and non-watermarked screeners via a download link or streaming link.
- My Network
Here, mange your contacts from your lists and from our database of 14,000 listings. Search our database and add contacts to your network and with a few clicks send them promos, trailers and screeners.
You will find requests from registered users who want to receive a screener from you here. You can accept, deny and postpone requests.
Real time history is available to you to track when a screener is downloaded or how many times a streaming link has been viewed.
- Upload a Title
Doing it Yourself
The allowed file formats for a Movie are .MOV and .AVI with a maximum file size of up to 2GB, up to 180 minutes in length. Click the browse button to find the full length movie with .mov or .avi and the end of the file name you wish to upload.
Highlight the file then click Open. Once the upload starts, a progress bar will display the status of your upload. You may repeat this process if you wish to upload the trailer of your movie with a maximum file size of 500Mb, up to 15 minutes in length.
If you are uploading only a Promo, then you may skip the movie upload section and upload your Promo in the Trailer/Promo upload box. Click the browse button to find the Promo with .mov or .avi at the end of the file you wish to upload. Highlight the file then click Open.
Once an upload starts, a progress bar will display the status of your upload.
Wait for the status bars to first reach 100% and then to disappear (this may take several minutes to happen while the file is processed by our servers). Once you successfully upload your content, the following text will display: Success! Your content has been uploaded. You may then click on Finish to return to My UFOshots.
Send Your Shots to us for Upload (It's FREE throughout 2011.)
If your Internet provider offers a ridiculously slow upload speed, you may want to consider another way to upload your content. We can offer you thefollowing options:
If you use an ftp server, you can upload your MOV, AVI or make a mirror image of your DVD and upload it on your local ftp. Then give FBIscreeners accessto your ftp and we will download your content to our servers, convert it and upload it to your FBIscreeners account. Simply send email@example.com an email and include the ftpaccess information, the title of your content and your FBIscreeners.com User ID. From ftp to FBIscreeners.com takes less than 48 hours to complete.
Alternatively, You can mail us your content for conversion and upload to your account. Simply send us a DVD and Trailer (in any format) and we willconvert and upload your titles to your FBIscreeners.com account. FBIscreeners is providing these services free of charge throughout 2011.
Send us via courier, national or international post to:
Send us via courier, national or international post to:
In the Americas: In Europe/Asia:
UFOshots, LLC UFOshots, LLC
13412 Ventura Blvd., Suite 250 16 Shtastie Street
Sherman Oaks, CA 91423 USA 1393 Sofia, Bulgaria
Please include a cover sheet providing your name as it is registered on FBIscreeners.com.Once we receive your DVDs we will email you with an acknowledgement that they arrived. We will then email you a second time once your contenthas been successfully uploaded to your account. Conversion and upload is usually completed within 48 hours after receiving your content.
- Download a Shot
Left click on the link and most browsers will automatically save the .AVI file directly to your download folder or start the .FLV stream in a new window. You can also right click on the link and choose Save target as if you wish to save the download file in the folder of your choice. To avoid codec issues, we recommend using free software called VLC media player to view the screener. The VLC player can be downloaded at www.videolan.org/vlc/
If your screener plays audio but no video, then you need to download and install this free Xvid Codec. If you are having difficulties to download or stream your screener please see the instructions below or email us - we are happy to help!
Using a Mac
1. How to view your screener using a Streaming Link.
Providing you have a program that plays .FLV (flash video), you can watch the stream of yourmovie screener by simply clicking on the link. Once you click on the link, a new Internet browserwindow should open and an FBIscreeners.com page will appear. The movie will start to play onceyou click on the arrow in the center of the movie screen.
If you are not able to stream your screener as described above then you will first need to install afree open source QuickTime component that adds native support for many popular video formats such as ours.
Please go to the website address: http://perian.org . Simply click on the download link in the center of the page to download the software to your Mac. To install the software, open the diskimage and double click the Perian.prefPane icon. You will only need to install this software onceand will be able to download or stream most videos all the time.
2. How to download your screener using a Download Link.
To save and view an FBIscreeners.com movie screener to any Mac desktop or laptop, you simplyneed to click (or right click - see section "A" below for help) on the link and see a drop downmenu appear. Move your mouse over the drop down menu click on "Download Link File" to save the movie screener.
If you are not able to download your screener as described above then you will first need to installa free open source QuickTime component that adds native support for many popular video formats such as ours.
Please go to the website address: http://perian.org .. Simply click on the download link in the center of the page to download the software to your computer. To install the software, Open thedisk image and double click the Perian.prefPane icon. You will only need to install this softwareonce and will be able to download or stream most videos all the time.
If you click on the download link and do not see the drop down menu, then you will need to modify your clicking by doing one or more of the following steps:
A. If you are using a Mac desktop computer, the easiest way is to hold down the ctrl key and click your mouse button. Holding down the ctrl key whileclicking the mouse works on any Mac in that the drop down menu should appear. If you are using a twobutton mouse, hold down the ctrl key and click theleft button. If nothing happens hold down the ctrl key and click the right button (one of them will work).
Using an iPad
If your iPad does not have a conversion program that converts a typical AVI file to a Mpeg4 or H264 coded file, then you will NOT be able to watch our downloaded screeners on your iPad. Additionally without a working application from Adobe Flash Player, you will not be able to stream our screeners on your iPad either.
What does this all mean?
In short, you are allowed to download a screener only one time. If you download it to an iPad and it doesn ’t play, then you will need to attempt totransfer the screener copy to a laptop or computer to view the screener. Alternatively, there is an application that can be purchased from iTunes calledCinXPlayer. We have had positive experiences with this application when viewing .AVI files on an iPad, however, we make no guarantees that this product will work on your iPad.
It is our suggestion to first download the screener copy to a PC hard drive, USB or any type of storage device other than an iPad. Then plug it in or copy it to play on your favorite device.
If you wish to continue to download the screener on to an iPad, then click Download. Otherwise click Cancel and close the window. When you are readyto download the screener, click on the download link in your email and save the file to the storage device of your choice by following the directions in the email.
- Using a Credit Card
Purchase shots with a credit card by clicking the shopping cart tab located under the top right box on any page when you are logged in to the Website.
Choose the number of credits you wish to purchase from one of the four options then, click on the credit card icons to continue to step 2 of 3. Please note:the minimum amount of credits you may purchase is twenty (20).
In step 3, enter your first and last name. Select the card type you will use to make the purchase, the credit card number and the card verification number.
Once you have completed all the fields and you check that you agree to authorize this transaction and you agree with the sites Terms of Service Agreement,click Make Payment.
The processing and availability of the Credits you are purchasing will occur immediately after receiving authorization from your credit card company.
At any time before clicking Make Payment, you may click the Back button to return to the previous page should you wish to change the amountof credits or pay with PayPal instead.
Alternatively, you may click Cancel to completely cancel the transaction and return to the Catalog page.
- Update your Profile
Update your profile by clicking on the Profile link located in the top right box on any page. From here you may update or add to your personalinformation in your profile. Required fields many not be left blank.
To confirm your changes click Update or you may click Cancel and return to the My UFOshots page without making any changes to yourcurrent profile.
- Reset your Password
Reset your password by clicking on the Profile link located in the top right box on any page. Click on Reset Password located at thebottom center of the page.
Type your current password in the top field labeled Current Password.
Type your new password in the Your new password field and again in the Confirm your new password field.
To confirm your password change click Submit.
Click Back to Profile to start over or click Cancel and return to the My UFOshots page without making any changes to yourcurrent password.
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- Reporting Spam
Help us keep our community spam-free by reporting spam abuse.
We do not allow our customers to send mass unsolicited e-mails, or "spam". To report spam abuse to FBIscreeners.com, click on Report Spam locatedat the bottom of any page and fill in the fields on the form then click Submit Complaint. We will review the complaint in a timely manner and actaccordingly.
Please make sure you copy and paste the entire headers and e-mail you are reporting as spam abuse into the complaint.Visit www.haltabuse.org to find out how to find and view full headers.
- Copyright Issues
- Legal Issues
Click on the Legal link located at the bottom center on any page. Here you will find links to current corporate policies as well asagreements for the services available through FBIscreeners.com. To view any of the documents presented on that page, click on the policy or agreement.